Shipping Charge Philosophy: Your Questions Answered
by Vervante •
We believe in fostering clear and open communication with you, our valued customers. Occasionally, inquiries arise about our postage and shipping charges. We want to provide you with a comprehensive understanding of our shipping charge philosophy. We hope this information sheds light on our commitment to transparency and reinforces our dedication to you and your business.
Consistency Over the Years: Our shipping policy has been in place since our inception 24 years ago. We charge you exactly what we pay for postage.
Estimates and Adjustments: When you place an order through your account, we provide you with an initial estimate of postage charges based on the weight of your items. However, the final postage amount might be adjusted once your order is shipped.
No Flat Rates, No Markups: Unlike most others in the industry, we do not employ a flat shipping rate nor do we markup postage charges. Instead, we pass through to you the exact amount that we pay to the Post Office.
Passing on Savings: If we receive a discount from the Post Office, these savings are then passed directly on to you.
Our Proof in Numbers: The image demonstrates an example of a discounted rate for an order. The rate we paid is not offered on the USPS site, but is the rate updated on the order.
Your Trust Matters: Your loyalty and trust are of utmost importance to us. Our primary goal is to offer you the most cost-effective solutions for printing and distribution of your products. If you ever have questions, concerns, or would like further clarification, please don't hesitate to reach out.
As we continue to serve you, please know that our commitment to integrity, honesty, and exceptional care remains unwavering. We appreciate the opportunity to be a part of your journey and look forward to delivering the best possible experience.