How fulfillment and distribution works
by Vervante •
Fulfillment is a very important part of the publishing process. Fulfillment is what happens from the time that you or your customers place an order to the moment that the package arrives on their doorstep. Our fulfillment services bring you decades of industry expertise, reliable resources and flexibility in order to provide customized and easy-to-use solutions for your fulfillment needs.
Product orders and processing
Orders through your existing shopping cart: Do you have a shopping cart? Great! We have no preference and can accept orders from virtually all shopping cart or merchant solutions including InfusionSoft, 1ShoppingCart, PayPal, ClickBank, E-Junkie, and more. Orders are processed from emails generated from your shopping cart or merchant solution (more details here – link to http://vervante.com/AFB09).
Listing your product in the Vervante Bookstore: No shopping cart? No problem. Our clients have the option of listing their products (books, DVDs, CDs, etc.) in the Vervante Bookstore where they can then direct customers for online purchasing and fulfillment. (Click here http://vervante.com/VPWLK)
Placing direct orders: If you want to order some of your books or products for yourself, just log into your Vervante author dashboard and you can place orders directly from there.
Note: We do not require you to pre-order books or fulfill any minimum order amounts. The beauty of our print-on-demand services is that you only print your books or products when you need them.
Production & Shipping
Once we receive and process the order, your products are produced, assembled and packaged for shipping and will be sent via the method chosen in the order. We can ship your products anywhere in the world using USPS and UPS services. Most orders are shipped within 3-5 business days. During production and assembly, the order will go through a series of quality control checks to ensure the quality and accuracy of every order.
We are often asked if we can include extra items (such as pens, gift bags, tshirts, etc) along with your product when shipping. Yes, we are able to do this, just send us an email at customerservice@vervante.com with details.