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Are you missing out on special offers, important updates or even free products because people can’t find you? If you haven’t updated the contact information on your website, social media and even in your Vervante account in awhile, it might explain why you’re missing out on all that great stuff. We can help you update your Vervante Author Account, and learn how to customize packaging and communications you send through Vervante so that your customers can easily connect and keep in touch with your business.
 
Here are a few easy ways to help your business stand out, be found, and make sure that when people want to connect with you, they can! 
 
Update Vervante author account contact information: We occasionally send physical offers, updates and sometimes even free products in the mail. We need your current address to make sure you don't miss out.

1. Log into your Vervante account to access the Author Dashboard
2. Select the “Profile” link in the horizontal menu bar across the top of the page
3. Make sure all entries are up to date
4. Be sure to select the “Save” button at the bottom of the page

 
Make sure emails are going where you want them: We offer the ability to enter different emails for general information, inventory, invoices, and shipping confirmation.

1. Scroll to the bottom half of the Profile page in your Author Dashboard
2. Enter appropriate email addresses for each category
3. Be sure to click “Save”

 
Customize your packing slip:  We provide a standard packing slip complete with copy for communicating with your customers when they receive your products, however, you have full access to customize these packing slips to match your brand and message.

1. From your Profile page, select the “Customize Packing Slip” link at the top of the page
2. Logo: You can add your logo to the packing slip by uploading it here. See the note for instructions regarding size, type, etc.  
3. Business address: Input your business mailing address here
4. Customized message: We provide default content, but you are free to edit and add your own content here that will be included on each packing slip. This is also the place to include return policies or other special instructions. To see how it looks, just click on the Update link at the bottom of the page.
5. Contact information: Enter the address you would like used for returns here
6. Be sure to select the Update button at the bottom of the page when you are done. You can also print a sample to see what your packing slip will look like.

 
Branded packaging and labels for your products: If you love the idea of customizing the packaging and communications that accompany your products, you’ll love our options for creating branded labels, envelopes and other packaging that will help you really stand out. It’s easy and simple to send your products in fun and exciting packaging. Click here to access our free expert guide “How to Add Pizzazz to Your Products” to learn about:

• Printed newsletters with transparent or branded packaging
• Custom self-mailers for CDs and DVDs
• Custom labels for shipping boxes or envelopes (like the one shown here, at right)
• How to create and include promotional branded products in your packages
• And so much more...

 
We’re here to help you look like a million bucks when it comes to the products you create AND the packaging it’s delivered in. If you have any questions or would like assistance customizing your packages, updating your profile information or learning more about how we can help you make this your best year yet, email our specialists at customerservice@vervante.com.